Kronos Solution Analyst

$35,000 yearly
  • Providence Technology Solutions
  • 6440 Southpoint Pkwy #300, Jacksonville, FL 32216
  • Sep 17, 2020
Full time Entry Level   Entry Level Human Resources Information Technology

Job Description

Job Summary: Providence Technology Solutions (PTS) is a full-service IT Consulting Management firm. A large portion of our business revolves around software implementation in the Human Capital Management (HCM) space.  We are currently launching a new Solutions Team in Jacksonville that will focus on implementing the HCM product Kronos WFR. Prior experience with Kronos is not needed. We will train you on the system and how to be successful.

As a Kronos Solution Analyst, you will be required to provide configuration changes to Kronos for the clients that have recently made the purchase. Configurations are needed as processes change, teams change, local and federal compliance regulations are updated, among other scenarios and situations. These changes will help new clients save time and be more efficient.

The following is a list of traits we are looking for in people who want to join our team.


  • Able to listen, process and present solutions.  Able to think on their feet
  • Work within an evolving organization, able to work within guidelines, not checklist


  • Demonstrates involvement beyond the task
  • Participates in Company/Team causes
  • Wants to be part of something new/bigger
  • Flexible within a developing Organization
  • Understands the greater good

Client Focus:

  • Retail/Hospitality/Call Center/Front Line Experience
  • Able to engage in two-way conversations
  • Able to handle objections in a positive manner
  • Understands the importance of follow up
  • Understands how to provide timely communications

Time Management:

  • Able to initiate or start work on their own
  • Able to manage multiple tasks and prioritize accordingly
  • Able to coordinate and adjust to fit others needs
  • Able to reasonable plan time to complete task

Problem Solving:

  • Demonstrate the ability to lead someone through a process
  • Able to ask for help
  • Able to take feedback and apply lessons learned
  • Demonstrate the steps for critical thinking,
  • Able to learn concepts and apply them

Skills needed:

  • Microsoft Office proficient
  • Ability to learn on the go
  • Customer service driven
  • Able to articulate clearly
  • Professional Attitude and Appearance       


School Affiliation

University of North Florida