1 Customer Service jobs

Advantage Design Group is looking for a Software Support Specialist with excellent customer service skills, technical knowledge and a problem-solving attitude. We want to provide our customers with superb care and effective solutions using our proprietary software system. While this is a technical role, we support our customers through telephone, internet, email, and periodic virtual meetings. The successful candidate will be able to prioritize multiple projects and provide quality work within established production timelines. Exposure to new and emerging technologies, a friendly, relaxed environment, and the flexibility to contribute new ideas and implement new technologies is our standard. We reward professionalism, a strong work ethic, flexibility, and a sense of humor. Job Responsibilities Answer calls for customers needing assistance with technical problems and/or concerns with websites and software Troubleshoot websites and software to identify errors,...